Return Policy

If you are not satisfied with your order, please email us at info@hersyshop.com. Request for return must be made within 7 days of receiving delivery. Shipping fees are not subject to return. No returns will be allowed without prior written authorization. 

All sales are not subject to return. Store credit will be issued. No refunds.  

All returned items must be sent back to our warehouse location within 7 days of RA approval. Returns must be returned in original packing. There will be a 20% restocking fee for all returns not returned in original packaging. 

Credit memos will be only issued once the products are returned and received by our returns department. 

Exchanges or store credit may be issued for damaged or defective items that are reported within 7 days upon receiving delivery. Images of damages must be submitted for approval. 

Please mail us at info@hersyshop.com.  You will receive an email confirmation once your request has been reviewed. If your return request has been approved, you will receive a separate email on how to return the damaged or defective products.